BulkDrop Support
Your neighborhood marketplace for buying and selling in bulk.
About BulkDrop
BulkDrop is the best way to buy and sell in bulk in your neighborhood. Moving, downsizing, or just decluttering? Don't waste your time selling items one by one. With BulkDrop, you can sell them all at once to local buyers who are ready to take them off your hands. It's the easiest, safest, and most sustainable way to clear out your space β fast!
π Frequently Asked Questions
How do I verify my email address?
After signing up, you'll receive a verification email. Click the link in the email to verify your account. If you don't see it, check your spam folder or request a new one in the app.
Why do I need to connect a Stripe account to sell?
We use Stripe Connect to ensure secure payments between buyers and sellers. This protects both parties and ensures you receive your payments safely.
What info is needed for Stripe Connect setup?
Business name, website, and bank account. Individual sellers can use a social profile as the website.
How long does account verification take?
Usually 1β2 business days. You'll get a notification when approved.
What can I sell?
Furniture, bikes, kitchen gadgets, household items, and moreβin bulk.
Is BulkDrop only for local transactions?
Yes, BulkDrop focuses on local connections to make transactions fast and sustainable.
π§ Troubleshooting Guide
Email Verification Issues
- Check spam/junk folder
- Ensure correct email
- Request a new verification
- Contact support if it persists
Stripe Connect Problems
- Complete all required fields
- Individuals: use social profile for website
- Double-check bank info
- Try a different browser
Account Verification Delays
- Wait 1β2 business days
- Complete your profile
- Verify your email
App Performance Issues
- Restart the app
- Check internet connection
- Update to latest version
- Restart device
π Submit a Support Request
Can't find what you're looking for? Send us a message and we'll help you out.
Open Support Formπ Contact Information
Email: bulkdropapp@gmail.com
We typically respond within 24 hours during business days.